At Jaslen Make, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and manage your data when you interact with us.
1. Information We Collect
We collect the following types of information when you place an order or contact us:
-
Name
-
Phone number
-
Shipping address
-
Email address
-
Order details
We do not collect any payment information, as we offer Cash on Delivery only.
2. How We Use Your Information
We use your information for the following purposes:
-
To process and deliver your orders
-
To contact you regarding your order or delivery
-
To improve our services and customer experience
-
To send updates, promotions, or announcements
3. Data Protection
We take reasonable precautions to keep your personal information secure. Access to your data is limited to authorized personnel only and used solely for operational purposes.
4. Communication Preferences & Opt-Out
If you’ve opted in to receive promotional messages, you can opt out at any time by:
-
Clicking the Unsubscribe link in promotional emails
-
Replying STOP to marketing SMS messages
-
Contacting us directly and requesting removal from our contact list
Once you opt out, we will no longer send you promotional messages. However, you may still receive communications related to active or pending orders.
5. Data Retention
We retain your order information for as long as necessary to fulfill your order and comply with legal or operational requirements. You may request deletion of your information once your order has been fulfilled.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services indicates your acceptance of the updated policy.
7. Contact Us
If you have any questions or concerns regarding your privacy, or if you wish to access, update, or delete your information, please reach out to us at [email protected].